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Influence: How to Build Effective Relationships and Allies
As you help someone become successful, they're more likely to do the same for you.
Program Highlights How to influence where you have no authority (e.g., bosses, peers). When influence backfires: doing too much without asking for payback in return. How to turn "negative exchanges" into positive, productive ones. As work increasingly cuts across boundaries, it's necessary for you t... read more